B1ow TD support

Installing and updating

Use the App Store or the installation channel through which you received the game. TestFlight testers can open TestFlight and tap Update; automatic updates depend on their TestFlight settings.

The iOS build targets iOS 15 or later. The TestFlight app itself currently requires iOS 16 or later. A compatible iOS version alone does not guarantee performance on every device.

Accounts and saved progress

Local progress belongs to your current installation. If you use a B1ow account, sign in with the same account to access its cloud progress. Reinstalling the game is not a first troubleshooting step: it can remove local progress that has not been saved to your account.

If sign-in or a cloud save fails, check your connection and send support the error message. Never send your password, sign-in code or session credentials.

Online play

Check that every player has an up-to-date version and a working internet connection. If a match disconnects, include the approximate time, game mode and any on-screen error in your support request.

Request account or data deletion

If you created a B1ow account, open the in-game account panel and use Delete account, then confirm when prompted. If you cannot access the account or the request fails, email support with the subject B1ow TD account deletion.

Include the account email address and the data you want deleted. We may ask you to verify account ownership. The shared account is also used by account-enabled Nart Hunt. Deleting it removes sign-in access in both games and TD cloud progress. Uninstalling alone does not delete cloud account data. You can also request deletion here without reinstalling either game. See the B1ow TD privacy policy for details.